Professional Privacy Policy

Last Updated: 10/7/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Name and contact information
• Utility account information
• Billing and payment information
• Communication preferences

Automatically Collected Information

• Device and browser information
• IP address and location data
• Usage patterns and preferences
• Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our utility advisory services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• Service Providers: We may share information with trusted third parties who assist us in operating our services
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: Information may be transferred in connection with a merger or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request data portability
• Lodge a complaint with supervisory authorities

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: